Serving You Since 1996

 

"Doing it Better!!"

 

MATERIALS PLACED FOR COLLECTION: Residential collection means that we will collect waste that comes from the general operation of your household. Please bag your loose waste.  This will make collection much cleaner and helps keep trash from blowing out while dumping your cart. Any items not placed in the cart will not be accepted. Boxes will need to be broken down or cut up and placed inside of your cart. If you find you often have more trash than one cart can hold you may add another cart for an additional cost. We DO NOT offer a bulk pick up or yard debris collection. 

MATERIALS NOT ACCEPTED: You must not place tires, used oil, gasoline, lead-acid batteries, paint, concrete/bricks, construction debris, yard waste, appliances, furniture, animals, electronic waste, or any other hazardous, dangerous and/or illegal materials in your trash for collection. These items will not be collected due federal/state law, possible equipment damage or landfill restrictions.

YOU SHOULD PLACE YOUR TRASH FOR COLLECTION – THE EVENING BEFORE YOUR COLLECTION DAY!! We start servicing our routes very early in the morning. We must ensure that our drivers will be able to make it to the landfill before closing, to avoid heavy traffic and to give us some time should a breakdown or delay occur. If you want to be sure not to miss us, you MUST put your trash out the evening before.

ROLL-OUT CART: The roll-out cart provided as part of your service belongs to us. We do not sell our carts. You give us permission to remove our cart at any time without notice should your account be terminated for any reason. You will need to keep up with the cart, take care of it and wash it when needed. We will repair or replace the cart if it develops problems due to normal wear and tear, but we will not replace carts that are simply dirty or that smell. If you lose or damage the cart due to negligence or carelessness, we’ll expect you to reimburse us for the reasonable cost of repair or replacement. For flood prone or low-lying areas you are responsible for securing your cart so it does not wash away. Carts lost during a storm will be subject to reimbursement costs. Do not paint or deface our carts and be sure not to place anything that can burn or set the cart on fire, or you will be charged for the cost of the cart.

 BILLING: We’ll bill you by the quarter for your service. You should receive your bill during the month before it is due. You will need to send your payment in before the 15th of the month you are billed for. If we have not received payment by the 15th, a late fee will be added to your account, and you will be sent a pink late notice. The pink notice will need to be paid immediately otherwise service will be suspended and then terminated. Redelivery fees will apply to any account closed out for nonpayment. If your trash is missed, check to see if your bill is past due. If you pay us by check and it is returned for “insufficient funds”, we will contact you. Our fee for returned checks is $25.00.                                                                                                                    

CHANGE IN COLLECTION DAY: As our routes continue to grow, we may have to change your collection day. If this is necessary, we’ll make sure you are notified at least one week ahead of time. We work on holidays (except – New Years Day, Christmas Day, Thanksgiving Day and possibly Independence Day which is TBD each year). If your collection day falls on one of these holidays, we’ll be picking up your trash the following day or we will notify you when your trash will be collected. If for some reason you don’t get notified, you can assume that we’ll be picking up the following day. If an unavoidable delay occurs such as a breakdown, leave your trash out and we’ll get it picked up the next day or as soon as possible. If we have a closure due to inclement weather such as a hurricane or snow, there will be no make up day. The collection will be postponed until the following week. Check our website www.davidstrashservice.com for holiday and bad weather information. We appreciate you letting us provide your service. Any time you have a question or concern, please call us. 
 
These policies are subject to change at anytime. 

David's Trash Service

If you would like to sign up for service please see the Contact Us page to either email or call our office. We will give you pricing for the service that meets your needs. We have quarterly and yearly billing cycles. We will need to get your basic information to set you up with an account. We will deliver you a cart and leave a service agreement underneath the lid that will serve as your first bill. Payment would be due within 10 days of receiving the cart by either mail or online. Afterwards you will receive a postcard by mail at the end of the quarter or year which would be due by the 15th of the first month of your new quarter or year. Please note that accounts that are 30 days past due are subject to suspension/termination. We will, of course, try to contact you by phone so please make sure we have an updated phone number on your account.

 

David's Trash Service / 1227 Page Rd, Washington, NC 27889
Mail checks to:
David's Trash Service
PO Box 1911
Washington, NC 27889
davidstrashservice@gmail.com / Phone: 252-923-2742
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